It’s about time…


We’ve narrowed our service windows to 2 hours or less, but we know that isn’t enough. We don’t want to waste your time. You have things to do and waiting for us to show up shouldn’t be one of them. You should know when we’re arriving.

That is why we are excited to soon roll out a “tech tracker” where customers will be able to track a technician’s progress on a map.

Customers with scheduled appointments will be notified through the app when our technician is about 30 minutes away from arriving at their house. The app can be viewed from the office, school, store, or wherever they are so customers can head home to meet the tech.

The new app will also include a “rate the experience” feature so customers can give feedback regarding the quality of service received from the tech.

We’re still in trial-mode for the app and if all goes well, we’re hoping to launch the app in the new year.

“Today’s young people are digital natives…”

kids at computer

We are so excited to announce a new partnership with the Boys & Girls Clubs of America called My.Future, which is a revamped set of computer skills and digital media experiences that will provide Club members the ability to safely build, explore, and communicate in their own digital worlds. My.Future replaces Club Tech, the technology program that we have supported since 2010.

Jim Clark, President and CEO of BGCA said of the new technology initiative:

“Today’s young people are digital natives, born into a world where technology is ever-present and constantly changing. In order to ensure great futures for all our youth, it is our job to keep up to date with technology and make sure it reaches the communities that need it most,” said . “Through our partnership with Comcast NBCUniversal, My.Future will give Club members the technology skills needed to pursue promising careers and thrive in today’s digital world.”

At the launch of My.Future in Utah, at the Boys & Girls Clubs of South Valley in Murray, we were thrilled to hear about the importance of technology in students’ lives from Murray Mayor Ted Eyre, Murray Superintendent Steven Hirase, Boys & Girls Clubs of South Valley Youth of the Year Emily Carvajal, and Real Salt Lake Player Tony Beltran.

Find out more at

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XFINITY On Demand Highlights: November 2014

Image courtesy of Disney


Top New Movie Releases to Rent

Most of these titles are available the same day as DVD release and can be found under Movies > All New Movies:

  • 22 Jump Street- November 18, 2014
  • A Most Wanted Man- November 4, 2014
  • Hercules- November 4, 2014
  • How To Train Your Dragon 2* – November 25, 2014
  • If I Stay- November 18, 2014
  • Into The Storm- November 18, 2014
  • Jersey Boys- November 11, 2014
  • Let’s Be Cops* – November 25, 2014
  • Maleficent (also in 3D) – November 4, 2014
  • Planes: Fire & Rescue (also in 3D) – November 4, 2014
  • Sin City: A Dame To Kill For- November 18, 2014
  • Step Up All In- November 4, 2014
  • Tammy- November 11, 2014
  • The Expendables 3- November 25, 2014
  • The Giver- November 25, 2014
  • The November Man- November 25, 2014
  • Tyler Perry’s A Madea Christmas- November 25, 2014


*Available 14 days after DVD
Top Movies to Buy

Learn more about movies to own at

  • And So It Goes- November 4, 2014
  • As Above, So Below- November 18, 2014
  • Dawn of the Planet of the Apes- November 11, 2014
  • Dolphin Tale 2- November 25, 2014
  • If I Stay- November 11, 2014
  • Sin City: A Dame to Kill For- November 7, 2014
  • The Expendables 3- November 11, 2014
  • The Giver- November 14, 2014
  • The November Man- November 25, 2014
  • Tyler Perry’s A Madea’s Christmas- November 25, 2014
  • When The Game Stands Tall- November 25, 2014

Movie Collections

Top movie collections for the month are available under Movies > Movie Collections and include:

  • Animated Cheer (available November 3, 2014) – including Rudolph’s Shiny New YearThe Cat in the Hat, The Lorax and more.
  • Classic Holiday (available November 3, 2014) – including A Christmas StoryElfHome Alone and more.
  • Kids Christmas (available November 3, 2014) – including Alvin and the ChipmunksBarbie in the Nutcracker Seuss’ How The Grinch Stole Christmas and more.
  • Icy Thrillers (available November 3, 2014) – including Die HardFargoReindeer Games and more.
  • Native American (available November 3, 2014) – including Broken ArrowDances with WolvesLast of the Mohicans and more.
  • Santa & Friends (available November 3, 2014) – including Flintstone: Christmas CarolThe Nightmare Before Christmas, Tom & Jerry: A Nutcracker Tale and more.
  • Winter Romance (available November 3, 2014) – including An Affair to RememberBridget Jones DiaryLove ActuallyThe Holiday and more.
  • Xmas Horror (available November 3, 2014) – including Child’s PlayGremlinsSanta’s Slay and more.
  • Yuletide Comedy (available November 3, 2014) – including Bad Santa, Ernest Saves ChristmasJingle All the Way  and more.
  • Buddy Cop Flicks (available November 11, 2014) – including 21 Jump Street22 Jump StreetLet’s Be Cops and more.
  • Crazy Vacations(available November 11, 2014) – including Johnson Family Vacation, National Lampoon’s Christmas Vacation,  Planes, Trains & Automobiles and more.
  • Must-See Classics (available November 18, 2014) – including CasablancaCitizen Kane, The Godfather, and more.
  • Teen Heartbreak (available November 18, 2014) – including Nick & Norah’s Infinite Playlist, Rebel Without a Cause, The Fault In Our Stars,  and more.
  • Tyler Perry Movies (available November 25, 2014) – including Tyler Perry’s Good Deeds, Tyler Perry’s I Can Do Bad All By Myself, Tyler Perry’s Madea’s Christmas,  and more.

Independent Films

Available with XFINITY On Demand while it’s out in theaters. Top indie films this month include:

  • All Relative (November 21, 2014, Cinetic) – Things couldn’t be going better for Harry and Grace, a young New York City couple in love, until Grace’s mother turns Harry’s world upside down.
  • Escobar: Paradise Lost (November 7, 2014, Weinstein) – In Colombia, a young surfer meets the woman of his dreams – and then he meets her uncle, Pablo Escobar. Starring Josh Hutcherson and Benicio Del Toro. Available with XFINITY On Demand before it’s out in theaters.
  • Elsa & Fred (November 7, 2014, Millennium) – The story of 2 people who at the end of the road, discover that it’s never too late to love and make dreams come true. Starring Shirley MacLaine and Christopher Plummer.
  • Life Partners (November 6, 2014, Magnolia) – Two codependent best friends – and the man who comes between them. Starring Leighton Meester, Gillian Jacobs and Adam Brody. Available with XFINITY On Demand before it’s out in theaters.



Top TV

  • American Horror Story: Freakshow (FX)
  • The Big Bang Theory (CBS)
  • The Blacklist (NBC)
  • Black’ish (ABC)
  • Blue Bloods (CBS)
  • Brooklyn Nine-Nine (FOX)
  • Chicago Fire (NBC)
  • Chicago P.D. (NBC)
  • Constantine (NBC)
  • Elementary (CBS)
  • The Flash (The CW)
  • The Game (BBCA)
  • The Good Wife (CBS)
  • Gold Rush (Discovery)
  • Gotham (FOX)
  • Gracepoint (FOX)
  • Grey’s Anatomy (ABC)
  • Grimm (NBC)
  • Homeland (Showtime)
  • How to Get Away With Murder (ABC)
  • Jane the Virgin (The CW)
  • Khloe & Kourtney Take the Hamptons (E!)
  • Love & Hip Hop Hollywood (VH1)
  • Madam Secretary (CBS)
  • Marry Me (NBC)
  • The Missing (Starz)
  • Modern Family (ABC)
  • Project Runway (Lifetime)
  • Scandal (ABC)
  • Scorpion (CBS)
  • State of Affairs (NBC)
  • The Walking Dead (AMC)

…and much more! Most episodes available the day after linear air with XFINITY On Demand in the TV Shows section. Many are also available with the XFINITY TV Go app and online at XFINITY TV Go.
TV to Own

  • Top series include:2 Broke GirlsThe 100About a BoyAmerican Horror StoryArrowThe Big Bang TheoryThe BlacklistBob’s BurgersBrooklyn Nine-NineChicago FireChicago P.D.GleeThe GoldbergsGrimmHomelandIt’s Always Sunny in PhiladelphiaThe LeagueLongmireThe Mindy ProjectModern FamilyMomNew GirlThe OriginalsParenthoodPerson of InterestSleepy HollowShameless,Sons of AnarchySupernatural, Vampire Diaries and more.
  • New this month: 
    • Curious Georgeseason 7 (November 12, 2014)
    • Friendsseasons 1-10 (November 19, 2014)
    • Justifiedseasons 1-5 (November 5, 2014)
    • Peanuts Specialsseason 1 (November 25, 2014)
    • Royal Painsseason 6 (November 12, 2014)
    • Shamelessseason 4 (November 19, 2014)
    • Sirensseason 1 (November 25, 2014)
    • The Justice Leagueseasons 1-2 (November 25, 2014)

Learn more about TV shows to own at

Other Editorial Highlights

  • Yule Log & More (November 1, 2014 – January 2, 2015) – the beloved Yule Log is back. Perfect to complement any holiday party, you can watch the cackling fire and listen to accompanying holiday tunes in SD, HD and 3D.
  • Holiday Music (November 1, 2014 – January 2, 2015) – featuring holiday favorites like *NSYNC’s Merry ChristmasHappy Holidays, Mariah Carey’s All I Want for Christmas is You, Justin Bieber’s Mistletoe and more.


Major Pay Per View (PPV) Events This Month

Press Menu twice on your remote to order the live event. You can also order all events online by going to or at and selecting Programming > Pay Per View Events. Extras and replays are available on XFINITY On Demand under Sports & Fitness > UFC WWE & Boxing.

  • UFC 180: Werdum vs. Hunt (Mexico City) (November 15, 2014) – It’s history in the making as Brazilian powerhouse Fabricio Werdum faces revered knockout artist Mark Hunt for the interim UFC heavyweight title in the first ever UFC event in Mexico. Watch the event live on Pay-Per-View on Saturday, November 15, 2014. Replay available with XFINITY On Demand next day.
  • HBO Boxing: Pacquiao vs. Algieri (Macao) (November 22, 2014) – Manny Pacquiao defends his welterweight title against undefeated Chris Algieri. The American dream takes on a worldwide superstar, the outcome can only be settled in the ring. Watch the event live on Pay-Per-View on Saturday, November 22, 2014. Replay available with XFINITY On Demand next day.
  • WWE Survivor Series (November 23, 2014) – At one of WWE’s most storied events, some will fall; others will survive. Don’t miss John Cena, Randy Orton, Roman Reigns, and your favorite WWE Superstars at Survivor Series. Watch the event live on Pay-Per-View on Sunday, November 23, 2014. Replay available with XFINITY On Demand next day.


Ship your Xfinity equipment for free!


We’re excited to announce that we’ve teamed up with The UPS Store so Xfinity customers may now ship their equipment free of charge!

Customers may visit their nearest The UPS Store where it will be processed, packed and shipped back to Comcast at no cost.

In addition to over 500 Xifnity Stores, customers now have a choice of more than 4,400 The UPS Stores nationwide. Xfinity equipment can be returned as-is without wrapping or a box.

New year with Copperview Elementary!

Bryan Olsen helps Little with homework 2014

We are thrilled to partner with Copperview Elementary School in Midvale, Utah this year for our Big Brothers Big Sisters workplace mentoring program! In late September, we welcomed a new group of third graders to Comcast. Currently, Comcast mentors a group of fifth graders from Sandy Elementary School.

In 2008, Comcast’s Philadelphia headquarters and BBBS launched Beyond School Walls: a workplace mentoring program where Littles from a local elementary school are bussed to Comcast during lunch hour every other week. The Littles spend an hour eating, playing, and working on academics with their Big in a workplace setting. Research shows that compared to other BBBS programs, Comcast matches have a higher retention rate and the children in the program are more diverse.

The Utah program began in 2009 and followed the same group of students until they graduated from elementary school. In the 2012/13 school year, the program started with a new group of third graders from Sandy Elementary School with the plan to see them through elementary school graduation as well. According to school representatives, when the new group started the Beyond School Walls program in 2012, most were average third graders; some were timid, some had unbridled energy. All Littles were considered to be at-risk youth.

At the start of the year the Littles were nervous and uncomfortable with the new, professional setting at Comcast. As the end of the school year approached, Big Brothers Big Sisters staff, who works closely with the matches, noticed marked differences in the kids’ social interactions with peers and adults.

The Beyond School Walls program aids these kids by providing them with stable adult mentors and by exposing them to a work environment that many of the students did not know existed.

Ball’s in your court, Logan, Utah!

ROOT Sports

Ian Clark

Image courtesy of the Utah Jazz

This is your chance to see Jazz Guard Ian Clark as his hosts the Junior Jazz Clinic at the Logan Rec Center on Monday, August 11 from 10:00-11:00 am!

Stop by to watch the clinic, take pics and request autographs.

Comcast is a proud supporter of Root Sports, the television home of the Utah Jazz.


You’re invited!

Come celebrate our grand opening in Draper with us tomorrow! At our new Xfinity store, you can test drive Xfinity products and services, including the new X1 DVR platform, high-speed Internet and our home automation and security system. Join us at 12179 S State Street, Draper, UT 84020.

Draper events 1


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